SekurMailTransparency
Our standing position
SekurMail is end-to-end encrypted and zero-knowledge for content. We relay sealed ciphertext and a limited amount of routing metadata, and we do not hold users' private keys in any form we can use. In practice this means that for most legal demands, we cannot produce message, attachment, profile, or call content — and we say so.
The most meaningful transparency metric for a service like ours is not how many requests we received but how little we are able to hand over. Our full posture — what we can and cannot produce, the legal standards we require, and the narrow situations in which specific content can exist (recipient-reported evidence, content under legal hold, watermark attribution) — is published in our Law Enforcement Guidelines.
User notice
Our policy is to notify users of requests for their data before disclosure, unless prohibited by law or court order, in an emergency, or where notice would create a risk of harm.
Periodic reports
We will publish periodic transparency reports on this page summarizing, for each reporting period: the number and types of government requests received (subpoenas, court orders, search warrants, emergency requests, preservation requests, and foreign/MLAT requests), the number of accounts specified, how often we produced any data, how often we rejected requests or had no responsive data, how often we informed a requester that we could not decrypt the content sought, content-removal demands, accounts actioned for Acceptable Use Policy violations, CSAM reports to NCMEC, and DMCA notices.
Questions
Questions about this page: legal@sekurmail.com.