Terms of Service

Last updated: July 26, 2026

These Terms of Service (“Terms”) are a binding contract between you and Intellect Service Consulting Company, a company with its principal place of business in McKinney, Texas, USA, doing business as SekurMail (“SekurMail,” “we,” “us,” “our”). They govern your access to and use of the SekurMail applications, websites, and services (the “Service”).

IMPORTANT — PLEASE READ SECTION 16 (ARBITRATION) AND SECTION 17 (CLASS-ACTION AND JURY-TRIAL WAIVER). They require most disputes to be resolved by binding individual arbitration and waive your right to a jury trial and to participate in a class action. You may opt out of arbitration within 30 days (Section 16.7).

By creating an account, clicking “I agree,” or using the Service, you accept these Terms, our Privacy Policy, Acceptable Use Policy, and End User License Agreement, which are incorporated by reference. If you do not agree, do not use the Service.

1. Who may use the Service

You must be at least 13 years old (or 16 in the EEA/UK, or the age of digital consent in your country) to use the Service. If you are under the age of majority, you may use the Service only with the involvement of a parent or legal guardian who agrees to these Terms. You represent that you are not barred from using the Service under the laws of your jurisdiction and are not on any sanctions or denied-parties list (Section 19).

2. Your account and security

Passwordless sign-in. SekurMail uses passwordless authentication (one-time codes sent to your email or phone number, and/or an authenticator app). You are responsible for maintaining control of the identifiers and devices you register.
Encryption keys. SekurMail is end-to-end encrypted. Your private keys are generated and held on your devices; we never receive or store your private keys or your message content in a form we can read — the narrow exceptions are content a recipient discloses to us by reporting it (Section 6), and, during device linking, an encrypted key bundle that transits our servers sealed so that we cannot open it. See Section 8.
KEY LOSS = DATA LOSS. Because of end-to-end encryption, if you lose access to your keys (for example, you lose every registered device and have no valid recovery method), your message history and encrypted content cannot be recovered by anyone, including us. You are solely responsible for keeping a device or recovery method available.
You must keep your registered devices secure and promptly revoke any device you no longer control.

3. The Service and its limits

SekurMail provides end-to-end encrypted messaging, media sharing, calling, and related features. We may add, change, or remove features at any time. The Service depends on your device, network, and third-party platforms (Apple, Google, carriers) that we do not control; we do not warrant uninterrupted availability or that any message, one-time code, or notification will be delivered.

4. Fees, subscriptions, and billing

Some features require a paid subscription (currently offered consumer tiers and business/organization plans). Prices are shown at purchase. Business/organization plans may be billed by metered invoice. We do not store your full card number; our processor handles card data. Except where required by law or expressly stated, fees are non-refundable. Certain tier changes may not be available mid-cycle. Taxes are your responsibility where applicable.

4.1 Automatic renewal. Consumer subscriptions are billed through our payment processor, Stripe, and renew automatically at the end of each billing period (monthly or yearly, as chosen at purchase) at the then-current price, and you authorize the recurring charge, until you cancel.
4.2 How to cancel. You can cancel at any time — through any subscription-management link we or our processor provide, or by emailing support@sekurmail.com from a registered identifier. Cancellation takes effect at the end of the current billing period; you keep paid features until then, and no further renewals are charged. We do not pro-rate partial periods except where the law requires.
4.3 Price changes. If we change your subscription price, we will notify you at least 30 days before the change takes effect; the new price applies from your next renewal after that notice. If you do not agree, cancel before the renewal.
4.4 Free trials. If we offer a free trial of a paid tier, its length and terms are disclosed at signup, and we will remind you before a trial that converts into a paid subscription first charges you.

5. Your content

You retain all rights in the content you create, send, or receive (“Your Content”). You grant SekurMail a limited, worldwide, royalty-free license to host, transmit, store, and process Your Content solely as ciphertext and routing metadata to operate and provide the Service. Because the Service is end-to-end encrypted, this license does not give us the ability to read the content of your messages. You are solely responsible for Your Content and for ensuring you have the right to send it.

6. Acceptable use, reporting, and enforcement

You must comply with our Acceptable Use Policy. In particular:

6.1 Recipient reporting. A recipient of a message may report it to us (for example, as illegal or abusive). Because the recipient already holds a decrypted copy on their device, their report discloses that message to us as evidence. By using the Service you acknowledge that any message you send may be reported by a recipient and disclosed to us in this way.
6.2 Forced retention of reported content. When SekurMail has enabled this control (it is off by default), a reported message may be placed under a legal hold: it becomes exempt from your recall, deletion, burn-after-read, and disappearing-message settings, and it, together with the report evidence, may be retained indefinitely and disclosed to law enforcement or other authorities, and survives deletion of your account. You grant us the right to retain and disclose reported content on this basis. See the Privacy Policy and Law Enforcement Guidelines.
6.3 Enforcement. We may warn, throttle, suspend, or terminate accounts, and remove access to content, for violations, for abuse (including automated abuse of our messaging or one-time-code systems), or as required by law. Where a threshold number of distinct recipients report an account, it may be automatically suspended.
6.4 Illegal content. We report child sexual abuse material (CSAM) to the National Center for Missing & Exploited Children (NCMEC) and cooperate with law enforcement as required by law.

7. Leak-tracing watermarks

To deter and trace unauthorized disclosure, SekurMail may embed watermarks into content you view or send. These watermarks can associate a leaked copy (for example, a screenshot) with the account, device, and/or recipient involved. By using the Service you consent to this watermarking. See the Privacy Policy.

8. Encryption; what the Service does and does not protect

8.1 What is protected. Message, attachment, profile, and call media content is end-to-end encrypted. SekurMail relays only ciphertext and routing metadata and cannot read that content.
8.2 What is NOT protected. End-to-end encryption cannot prevent a recipient (or anyone with access to a recipient's device) from screenshotting, copying, forwarding, or reporting a message; it does not encrypt routing metadata (such as who is messaging whom, timestamps, and message sizes — see the Privacy Policy); and it cannot recover content once keys are lost (Section 2).
8.3 Organizations as recipients. If you send a message to an organization on the Service, that organization's administrators can decrypt it as the recipient, just as any recipient can read what is sent to them. This is not surveillance of your other conversations.
8.4 No guarantee against all threats. No security system is perfect. We do not warrant that the Service cannot be compromised by a determined attacker, a compromised device, or a legal compulsion.

9. Beta and experimental features

We may offer features labeled beta, preview, or experimental “as is,” and may change or discontinue them at any time without liability.

10. Intellectual property

The Service, including its software, design, and trademarks, is owned by SekurMail and its licensors and is protected by law. Your use of the software is governed by the End User License Agreement. We grant you no rights except as expressly stated.

11. Third-party services

The Service interoperates with third parties (payment, message and push delivery, hosting, calling relays, and the platform app stores). Your use of those services is governed by their terms, and we are not responsible for them. See the Privacy Policy for the current list of processors.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access as described in Section 6 or if we discontinue the Service. On account deletion we delete your data as described in the Privacy Policy, except for records we are permitted or required to retain (including audit/security logs, leak-tracing watermark records, and retained report evidence). Sections that by their nature should survive (including 5, 6.2, 7, 8, 10, 13–19) survive termination.

13. Disclaimers of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Without limiting the foregoing, we do not warrant that the Service will be uninterrupted, secure, or error-free, that messages, codes, or notifications will be delivered, or that lost keys or content can be recovered. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEKURMAIL AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR MESSAGE CONTENT, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you, and nothing here limits liability that cannot be limited by law (such as, in some jurisdictions, liability for gross negligence, willful misconduct, or death/personal injury).

15. Indemnification

You will defend, indemnify, and hold harmless SekurMail from any claim, loss, or expense (including reasonable attorneys' fees) arising from Your Content, your use of the Service, or your violation of these Terms or of any law or third-party right.

16. Binding arbitration

PLEASE READ — THIS AFFECTS HOW DISPUTES ARE RESOLVED.

16.1 Agreement to arbitrate. You and SekurMail agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”) will be resolved by binding individual arbitration, and not in court, except as stated in 16.5–16.7. This agreement is governed by the Federal Arbitration Act.
16.2 Administrator and rules. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms.
16.3 Seat and procedure. The seat of arbitration is Collin County, Texas; hearings may occur by phone/video or, for claims that qualify, on documents only. The arbitrator decides all issues, except that a court decides the enforceability of 16.1 and 17.
16.4 Fees. Arbitration fees are governed by the administrator's rules; for consumer claims, SekurMail will pay the filing, administrative, and arbitrator fees those rules require it to pay.
16.5 Small claims. Either party may bring an individual claim in small-claims court if it qualifies.
16.6 Injunctive/IP carve-out. Either party may seek injunctive relief in court to protect its intellectual property or confidential information.
16.7 30-day opt-out. You may opt out of this arbitration agreement by emailing legal@sekurmail.com within 30 days of first accepting these Terms, stating your name and the identifier on your account. Opting out does not affect the other provisions of these Terms.
16.8 Mass filings. If 25 or more similar Disputes are filed by or with coordinated counsel, they will be batched and resolved in staged proceedings.

17. Class-action and jury-trial waiver

TO THE EXTENT PERMITTED BY LAW, YOU AND SEKURMAIL WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may award relief only on an individual basis. If this Section 17 is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court, and the rest of Sections 16–17 remain in effect.

18. Governing law and venue

These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-laws rules. For any Dispute not subject to arbitration, the exclusive venue is the state and federal courts located in Collin County, Texas, and you consent to their jurisdiction.

19. Export controls and sanctions

The Service includes encryption and is subject to export-control and sanctions laws. You may not use or export the Service in violation of those laws, and you represent you are not located in, or a national of, an embargoed country and are not on any denied-parties or sanctions list.

20. Changes to these Terms

We may update these Terms. We will post the updated Terms with a new “Last updated” date and, for material changes, provide notice in the app or by email. Your continued use after the effective date means you accept the changes. If you do not agree, stop using the Service.

21. General

Entire agreement. These Terms, with the incorporated policies, are the entire agreement between you and SekurMail regarding the Service.
Severability. If any provision is unenforceable, the rest remain in effect.
No waiver. Our failure to enforce a provision is not a waiver.
Assignment. You may not assign these Terms; we may assign them to an affiliate or successor.
Notices. Legal notices to SekurMail: legal@sekurmail.com. Notices to you may be sent to a registered identifier or posted in the app.
Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
Apple/Google. If you obtained the app from the Apple App Store or Google Play, additional platform terms in the EULA apply.

22. SMS / text-message terms (one-time verification codes)

When you provide a mobile phone number to sign in or to enable two-factor authentication, you consent to receive SMS text messages from SekurMail containing one-time verification codes. See the SMS Program page for the full program description.

Program description. SekurMail sends transactional account-security messages — one-time passcodes used to verify your identity when you sign in or perform a sensitive action. Example: “Your SekurMail verification code is 123456. It expires in 10 minutes. Reply HELP for help, STOP to opt out. Msg&data rates may apply.” We do not send marketing or promotional text messages.
Message frequency. Message frequency varies and depends on your activity — typically one message each time you sign in or request a code.
Cost. Message and data rates may apply, according to your mobile carrier plan. SekurMail does not charge for the messages.
Opt-out. Reply STOP to any message to stop receiving SMS, or remove your phone number in the app’s Settings. Opting out may prevent phone-based sign-in; you can still use email or an authenticator app.
Help. Reply HELP to any message, or email support@sekurmail.com.
Carriers. Mobile carriers are not liable for delayed or undelivered messages. Supported carriers may change.
Privacy. Your mobile information is handled per our Privacy Policy. We do not share or sell your phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.

By providing your mobile number and requesting a code, you confirm you are the account holder or have authorization to use the number, and you agree to receive the automated verification texts described above.

Contact: legal@sekurmail.com · SekurMail (Intellect Service Consulting Company), McKinney, Texas, USA.